We live in a world where constant connection is very important, and potential customers expect your call centre to operate even outside business hours to provide them with necessary help whenever they need it. With such a competitive market with numerous companies offering the same products or services on similar terms as we have today,
What would you do to better market your amazing product/service to your entire audience base? Advertise your product, that’s right! Now there are various channels for advertising your product viz. Traditional mediums like print media or modern digital media/social networks and TV Ads. All of these channels would require you to shell out heavy bucks
Microsoft Outlook is one of the most popular mail services to date. Many Fortune 500 companies, small businesses, and individuals all use Outlook frequently. You’re probably here because you or a colleague have gotten disconnected from Outlook. Suppose a service like the Exchange has a connection issue. In that case, communication could be incredibly compromised—you might
So you’re looking to buy a phone system for your small business? For starters, buying an office phone system can be a somewhat complex, and potentially daunting topic, so what we’re attempting to do is demystify the process. ** As an aside, this article is written for the North American (American and Canadian) audiences in
This is chapter 2 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 1, you can find that here: The Basics of Buying a Phone System for Your Business: A Phone System Buyer’s Guide The Early Days of the Business Phone
This is chapter 3 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 2, you can find that here: The Early Days of the Business Phone System We are going to take a real jump here – talking about the
This is chapter 4 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 3, you can find that here: What is Voice Over IP What Role Does TDM Circuit Switch Have in a Business Phone System? Chapter 4 TDM / Circuit
Call Centers and Their Role in a Business Phone System – Chapter 6 This is chapter 6 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 5, you can find that here: Features of a Business Phone System Any book on
This is chapter 7 of the series: How to Buy a Phone System for Your Business. If you want to read chapter 6, you can find that here: Call Centers and Their Role in a Business Phone System Vendor selection is extremely critical to a successful deployment. Great system, poor implementation, will leave your users
You’re here because you’re interested in buying a phone system for your business. I’m here to help. I’m here to help, not with complicated lingo and industry terminology, but, with the basic information you need to understand the options, features, and how it all works, so that you can make an educated decision on the
