So you’re looking to buy a phone system for your small business? For starters, buying an office phone system can be a somewhat complex, and potentially daunting topic, so what we’re attempting to do is demystify the process. ** As an aside, this article is written for the North American (American and Canadian) audiences in

This is chapter 2 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 1, you can find that here:  The Basics of Buying a Phone System for Your Business: A Phone System Buyer’s Guide The Early Days of the Business Phone

  This is chapter 3 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 2, you can find that here: The Early Days of the Business Phone System We are going to take a real jump here – talking about the

This is chapter 4 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 3, you can find that here: What is Voice Over IP What Role Does TDM Circuit Switch Have in a Business Phone System? Chapter 4 TDM / Circuit

Call Centers and Their Role in a Business Phone System – Chapter 6 This is chapter 6 of a multiple chapter learning exercise for those looking to buy a phone system for their business. If you want to read chapter 5, you can find that here: Features of a Business Phone System Any book on

This is chapter 7 of the series: How to Buy a Phone System for Your Business. If you want to read chapter 6, you can find that here: Call Centers and Their Role in a Business Phone System Vendor selection is extremely critical to a successful deployment. Great system, poor implementation, will leave your users

You’re here because you’re interested in buying a phone system for your business. I’m here to help. I’m here to help, not with complicated lingo and industry terminology, but, with the basic information you need to understand the options, features, and how it all works, so that you can make an educated decision on the