There are two error messages that affect some devices: ‘Unfortunately, the process com.google.process.gapps have stopped’ and ‘com.google.process.gapps has stopped unexpectedly’. The two errors are related to the same problem and luckily it is easy to solve. Yes, we have a solution to fix those errors. Do you want to know how? Then continue reading the article.
Solution to Fix Error “com.google.process.gapps has stopped”
We can fix this error by following these simple steps below.
“Clear cache” for the application
If you have noticed that the error message appears repeatedly when you try to start a particular application then it is most likely that this application is the cause of the problem.
- Go to Settings —> Applications and find the application which is creating this problem.
- Click on the application and in the next screen delete the cache of that application.
This could solve the problem.
If the error continues, you can also try to delete the application data. This means that any progress in the game or chat conversation, etc. will be lost, so it is better to back up the application data before deleting them. The button to erase the data is above the one to clear the cache.
If the problem still continues, the next step is to uninstall the application.
Delete data from Google Play services
If after clearing the cache, deleting the data and installing the application the problem continues, then the problem may be in the Google Play services application. This means removing all the data from Google Play services, it sounds more frightening than it really is.
This step will erase all the preferences and settings of the Google Play services, but they are easy to configure later, you will not even notice it.
To do this:
- Go to Settings —> Applications —> Google Play services.
- In the information view of the application, click on the button to manage the space.
In the next window choose to delete data. You will receive a warning message to confirm that you want to erase the permanent data. Click on OK to accept.
Uninstall Google Play Store updates
To uninstall the updates that Google Play Store has received, we must enter into Settings —> Applications —> Google Play Store. In the information window of the application on the top right there are three points, if we touch them, a small menu will appear with “Uninstall Updates”.
Enable the Download Manager
This is another of the most common causes why this error appears, the download manager for some reason is disabled. To re-enable it we have to go to Settings —> Applications, here we have different tabs or sections, one of them is ‘Disabled’. If we find here an application called Download Manager, we just have to touch it to enter the information of the application and click on the ‘Enable’ button.
Reset Application Preferences
Another option is to go to the Settings —> Applications —> All and re-establish the preferences of the applications. This will take all the applications to their factory settings, but will not erase any applications. In other words, you will lose all the progress that you have not saved.
This is how we can fix the error “Unexpectedly, the process com.google.process.gapps has stopped”. I hope this article will help you to solve this error on your Android smartphone. If you have any queries regarding any of the above methods, let us know them in the below comment section. We will get back to you as soon as possible and clear all your queries.
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Which method helped you to solve this Error “com.google.process.gapps has stopped”?