Thanks to the advancements in machine learning and a widely-connected world, AI is seeing massive growth. It’s changing our daily lives with smartphone virtual assistants, video games, and customer support bots. These chatbots provide quick, accurate responses to questions and requests at the touch of a button.
Whether you need help with a particular task or want to chat as time pass, there’s the best AI chatbot out there for you. And we’re here with our list to help you find it. So sit back, relax, and let the chatbots take the wheel – the future of customer service and online assistance is here!
What Is AI Chatbot?
AI chatbots are computer programs designed to converse with people, typically over the internet. They are used in many different contexts, including providing customer service, gathering information, and entertainment purposes. AI chatbots use artificial intelligence to understand and interpret what people say and then generate appropriate responses.
Some chatbots are very advanced and can have conversations that are difficult to distinguish from those with a human, while others are more limited in their capabilities. Many chatbots also use machine learning techniques to improve their performance over time.
Comparison Of Best AI Chatbots
|Fun & Entertainment
|Creating Custom chatbots
|Customer Service Automation
$25/month per user
|Capturing leads and conversing at the same time
|Starting at: 30 Euros.month
|Growth plan: $19/month
|Smart chatbot for education or corporate setting
|Sales and marketing
|Starting from: $10/month
|Hubspot Live Chat
|Proactive customer engagement
What Is The Best AI Chatbot?
The demand for conversational AI chatbots is rapidly increasing, and businesses are seeking the best AI chatbot solutions to enhance their customer experience. With so many options available, it can be challenging to choose the right one.
To help you narrow down your search, we’ve compiled a list of the best AI chatbots in the market.
From advanced natural language processing to customizable interfaces, these chatbots offer a wide range of features to suit various business needs.
With the right AI chatbot, you can provide your customers with 24/7 support and boost your sales and customer satisfaction.
ChatGPT – Best Free AI Chatbot
- Free to use
- Able to converse and provide human-like responses
- Based on GPT-3.5
- Provides written responses to queries
OpenAI’s ChatGPT is a long-form question-answering AI that can converse and provide human-like responses. It is based on the GPT-3.5 model and has been trained using reinforcement learning with human feedback (RLHF) to follow directions and generate responses that are satisfactory to humans. It can perform various tasks, including writing code, poetry, songs, and even short stories in a specific style.
ChatGPT can also generate outlines for articles or novels and provide responses to a wide range of tasks that can be answered with written text. It can potentially change how humans interact with computers and retrieve information. In fact, some quarters are even calling it a direct threat to Google. ChatGPT is currently in a research preview phase and is free to use, making it the best ai chatbot for fun and entertainment.
Tidio – Best AI Chatbot For Website
- Drag-and-drop builder
- Pre-designed templates to create custom chatbots
- Option to set auto-responses
- Place orders in the chat box
- Customer satisfaction survey
Tidio offers a tool that allows you to create your chatbots without any coding knowledge. With an intuitive drag-and-drop builder and a variety of templates, creating chatbots on Tidio is easy. These chatbots can be programmed with automated responses and can even help with upselling by recommending products and offering personalized discounts.
Customers can even place orders directly in the chat window. Tidio is suitable for small to mid-sized businesses and has a flexible pricing plan. Prices start at $32.50 per month and increase based on the number of chatbots and features needed. All plans are billed annually.
SalesForce – Best Platform To Automate Customer Service
- Customer support automation
- All digital interactions in one place
- Route calls, answer queries
- Create self-service centers
Salesforce is a customer service platform that offers AI-powered chatbots. These chatbots allow you to provide support to customers 24/7, even when human agents are not available. With Salesforce, you can set up FAQs for the chatbots to answer and offer a self-service option for customers to find solutions on their own.
Workflow automation, self-service centers, and the ability to bring all digital interactions into one place are also available. Salesforce is a platform suitable for those looking to provide round-the-clock support without requiring human agents to work around the clock. Prices start at $25 per user per month and increase based on the plan and features needed. A 30-day free trial is also available.
ProProfs Chatbot – Best for Capturing Leads
- Drag and drop functionality
- Design customer interactions
- Pre-designed templates to get you started
ProProfs ChatBot helps businesses streamline customer support, marketing, and sales efforts. It lets you capture leads and engage them in conversation to gather information and answer common questions. No coding skills are required to install and set up this chatbot tool.
It offers features like the ability to design interactions with branching logic, build workflows with drag-and-drop functionality, and use pre-designed templates to get started. It can also route chats to the appropriate department.
This chatbot suits businesses looking to streamline incoming support requests and generate leads for improved conversions. It can be added to an existing ProProfs Chat plan starting at $10 per user per month. A 15-day free trial is also available.
Landbot – Best Templates For Building Chatbots
- Easily design and deploy chatbots
- Whatsapp integration and automation
- Dozens of customized templates
- Easy integration
Landbot is a tool for building chatbots without the need for any coding skills. It offers a variety of templates to create chatbots any way you like and deploy them on various platforms anywhere you want. Landbot excels in the area of WhatsApp automation, allowing users to create engaging conversational marketing campaigns and provide excellent customer service from within the app.
Landbot offers an easy setup for integrations and is suitable for creating conversational experiences across web and mobile platforms. It is free for up to 100 chats per month, with premium plans starting at 30 euros per month.
FreshChat – Best Low-Cost Entry Into Live Chat Support
- Easy to integrate and deploy
- Web and mobile widgets
- Cheap and affordable pricing plans
- Online chatbot with multi-language support
Freshchat is software that helps marketing and sales teams automate their customer support system. It allows users to build chatbots without coding and unifies all messaging channels to provide a comprehensive customer support experience. It gives agents simplified context in real time and allows them to respond to customer queries from a single screen, regardless of the medium used.
Freshchat’s AI-driven chatbots are capable of providing accurate answers 24/7. It is suitable for businesses looking to streamline customer support and offers a free plan for up to 100 agents, with paid options starting at $15 per agent per month.
Botsify – Best Hybrid AI Chatbot
- A hybrid solution for live chat
- Story tree tool
- Easy app and website integration
- Ideal for Corporate and educational chatbots
Botsify is a chatbot creation tool that does not require coding skills. It allows users to create chatbots for education, customer service, sales, or HR departments and features bot learning, stories, conversational forms, and chatbot training. It offers a hybrid solution for seamless conversations between users and customer support agents and conversation forms to collect information from users.
It can be integrated with websites like Facebook, Amazon, and Slack and offers education chatbots. It is suitable for creating advanced chatbots for corporate or education settings and offers self-service or fully managed plans, starting at $50 per month with a 14-day free trial.
Manychat – Best Ai Chatbot App For E-commerce
- Integrates with a wide range of services and apps
- Massive library of custom templates
- Interactive content
ManyChat is a tool for creating chatbots for automated conversations using Facebook Messenger for sales and marketing purposes. It allows users to create chatbots that can book appointments, capture contact information, sell products, and build customer relationships using Facebook Messenger. It also allows customers to start conversations using a chatbot via a link on a website, email, QR code, or other platforms.
It integrates with CoverterKit, HubSpot, MailChimp, Google Sheets, and Shopify and offers templates and interactive, tailored content. ManyChat is suitable for startups and established businesses looking to build chatbots quickly and provides a free plan with basic features and a paid pro plan for companies with growth goals, starting at $10 per month.
Hubspot Live Chat – Best AI Chatbot For Small Home Office
- Chat customization features
- Unlimited live agent accounts
- Hubspot CRM integration
- Advanced reporting option
HubSpot’s chatbot builder allows businesses to create personalized AI chatbots for their website and Facebook Messenger. The tool offers over 200 integrations and enables users to customize chatbots without coding. Features include unlimited personalized conversations, integration with HubSpot CRM, chat customization, and advanced reporting.
Moreover, HubSpot Live Chat is suitable for small home offices, full-time support teams, and customer service departments. It is available in three packages with monthly subscription costs ranging from $19 to $59 per user. A 14-day free trial is also offered.
Zoho SalesIQ – Best Chat Plugin Software
- Specific chat routing of customers
- Tracking the number of visitors
- Proactive chats with customers
Zoho SalesIQ is an all-in-one AI chatbot tool that helps businesses engage with visitors in real-time and convert them into leads. It allows clients to track sales on every step of the buyer journey. Besides monitoring, it provides insights about each visitor and offers a codeless interface for building bots with a drag-and-drop action.
It also has features such as voice calling, screen sharing, and an AI-powered answer bot. Mobile apps and SDK are available for notifications and in-app chat, allowing you to engage with app users and send personalized push notifications.
How Does AI Chatbots Work?
AI chatbots use artificial intelligence to simulate human conversations. They can be easily integrated into messaging apps, websites, mobile phone apps, or other platforms. They mainly use natural language processing (NLP) to interpret and understand user inputs and then use pre-programmed responses or machine learning algorithms to generate appropriate responses.
Some AI chatbots also use decision trees or other forms of logic to determine the best response based on the user’s input. In general, AI chatbots are designed to improve customer service, streamline business processes, and provide instant responses to customer inquiries, among other things.
How To Make An AI Chatbot?
While creating a unique AI Chatbot feels intimidating, it’s a very simple and quick process. Here’s how you can start:
Step 1: Define The Purpose And Functionality Of Your Chatbot
Identify what you want the chatbot to do. Do you want it for customer support automation, to improve lead generation, or for customer experience? This will help you determine what the chatbot should be able to do and what it should focus on.
Step 2: Decide Where You Want It To Deploy
Next, answer questions like what’s your primary communication channels. Do your customers contact you via social media, or is there a live chat option on your website? Most chatbot development platforms offer multiple integrations. Therefore you can use a chatbot across various channels.
Step 3: Choose A Platform For Your Chatbot
There are many platforms available that allow you to build and host a chatbot, such as Tidio, Manychat, and others mentioned in this article. Building bots with these platforms is much easy and less time-consuming while getting exceptional results. Some of them, like Tidio, even offer forever-free plans.
Step 4: Design The Conversation Flow
The next step is to design the conversation flow and create the chatbot’s responses. You can do so with the help of drag-and-drop builders most chatbot platforms come with. You will need to decide what the chatbot should say in response to different inputs and create a script for the conversation.
Step 5: Test And Debug The Chatbot
Test the chatbot thoroughly to ensure that it is functioning as intended and fix any issues that arise. To do this, go to the “Test it out” or something similar button. A new window will pop up that will show you what your design looks like for the user. Edit and correct the flow if necessary.
Step 6: Train The Chatbot
You can skip this step if you’re looking for a simple chatbot that works on decision-tree flow. However, if you want an intelligent chatbot to discern the end user’s intent, you must add an NLP trigger. Most AI Chatbot builder platforms use predefined data sets to recognize and act upon a query.
Step 7: Deploy The Chatbot And Monitor Its Performance
Once your chatbot is ready, you can deploy it and begin using it. It’s a good idea to monitor the chatbot’s performance and adjust as needed. You can also collect feedback from the users to determine your chatbot’s effectiveness.
There you have it – some of the best AI chatbot options available today. AI chatbots are a powerful tool for businesses looking to improve customer engagement and streamline operations.
They can quickly and accurately respond to customer inquiries, capture leads, and even assist with upselling and cross-selling. While many chatbot platforms are available, the ones listed in this article are among the best in ease of use, functionality, and pricing. What do you think? Did we miss your favorite AI Chatbot? Let us know in the comments below!